Tag: new services

Fine or not fine? Positive changes to library fines policy

Tweet   Good news! From 1st February 2018, we’re changing our fines policies on ‘normal’ loans. If you renew or return a Normal loan book, DVD or CD that is overdue and NOT reserved by someone else, we will no longer be charging penalty fines. Fines will only be charged on items that are in demand and reserved by others, or short/special category loans.   Fines will still be charged for: Items that have been reserved by other users (we’d like these back promptly please so that we can pass them on to others) Laptops and Short Loan items (which ... read more

New and improved hot and cold water station in Kimberlin Library

Tweet Sometimes it’s little things that make a huge difference, and so it was when we introduced our boiling/cold water Zip tap in September 2016. From your feedback and its level of use we know that providing instant boiling water was a very popular enhancement to services in Kimberlin and a reason to #LoveDMU. Unfortunately, the Zip tap in its original format created issues  – it wasn’t tall enough for larger cold water containers and the soak away beneath it was not suitable for draining cups. The result of this was a lot of excess ... read more

“Temporary Access Card Kiosk” – New Service

Tweet Forgotten your DMU ID card? No problem! We listened to your feedback and have developed a new solution for accessing Kimberlin Library when this happens. Although it’s a university requirement to carry your DMU ID card at all times, we know that sometimes it’s possible to forget. In the past we had a means of signing in during “staffed” service hours by showing alternative ID. Our new kiosk is available 24/7 to print a Kimberlin Library Temporary Access Card. Log into the kiosk using your single sign-on credentials, accept ... read more

Blanket loans – study cosy in Kimberlin!

Tweet       Borrow. Study cosy. Return. Warmth and comfort is a subjective thing, but we know that some areas of the library can feel cooler if you’ve been sat studying for a while, particularly at night when library occupancy is lower. Don’t be chilly, be cosy! Kimberlin Library now has a supply of blankets which can be picked up from Reception, used while you’re studying then returned on your way out. All we ask is that you pop them back rolled up!   read more