Tag: feedback

Fine or not fine? Positive changes to library fines policy

Tweet   Good news! From 1st February 2018, we’re changing our fines policies on ‘normal’ loans. If you renew or return a Normal loan book, DVD or CD that is overdue and NOT reserved by someone else, we will no longer be charging penalty fines. Fines will only be charged on items that are in demand and reserved by others, or short/special category loans.   Fines will still be charged for: Items that have been reserved by other users (we’d like these back promptly please so that we can pass them on to others) Laptops and Short Loan items (which ... read more

“Temporary Access Card Kiosk” – New Service

Tweet Forgotten your DMU ID card? No problem! We listened to your feedback and have developed a new solution for accessing Kimberlin Library when this happens. Although it’s a university requirement to carry your DMU ID card at all times, we know that sometimes it’s possible to forget. In the past we had a means of signing in during “staffed” service hours by showing alternative ID. Our new kiosk is available 24/7 to print a Kimberlin Library Temporary Access Card. Log into the kiosk using your single sign-on credentials, accept ... read more