Author: Richard Partridge

Richard Partridge is Library and Learning Spaces Manager at De Montfort University and a member of the LLS Senior Management Team

How busy is Kimberlin Library? Plan your study time

Tweet We talked earlier this week about how busy the library was. Here’s an illustration of Kimberlin Library’s occupancy over the last few days – you’ll see why we’ve been recommending an early start to your study day if you can to secure your favourite spot. See our previous blog post for advice about support and other spaces available for study on campus.   read more

Find your space

Tweet We know how busy it gets in library spaces at this time of year when everyone is working on final assignments and revising for exams. We’ve extra measures in place to support you and with some thought and planning we can help you find the study space you need: Kimberlin Library is 24/7 and visitor access is presently suspended so that DMU students, staff and registered members have priority in finding study space. With support from Estates, we have additional cleaning staff working overnight and at weekends to keep the Library looking shipshape. ... read more

Our Customer Service Excellence gets Plus awards

Tweet March 8th saw LLS’ annual Customer Service Excellence assessment visit. We are delighted to share that not only do we continue to meet the Customer Service Excellence Standard, we have retained our Compliance Plus award and been awarded five additional Compliance Pluses for our development in the following areas: Our customer insight, in particular: The work on #futurelibrary to identify what library users would like from their future library, which is helping us to develop plans for either a refurbished or new library. Our insight in ... read more

“Temporary Access Card Kiosk” – New Service

Tweet Forgotten your DMU ID card? No problem! We listened to your feedback and have developed a new solution for accessing Kimberlin Library when this happens. Although it’s a university requirement to carry your DMU ID card at all times, we know that sometimes it’s possible to forget. In the past we had a means of signing in during “staffed” service hours by showing alternative ID. Our new kiosk is available 24/7 to print a Kimberlin Library Temporary Access Card. Log into the kiosk using your single sign-on credentials, accept ... read more