Author: Richard Partridge

Richard Partridge is Library and Learning Spaces Manager at De Montfort University

FREE Laptop Loans – study ANYWHERE on campus

Tweet As we open up even more spaces across campus in the run up to exams, don’t forget our FREE laptop lending service from Kimberlin Library. Our three self service units on the Ground Floor of Kimberlin Library can issue you with one of our 92 laptops, 24/7. Laptops are issued for 2 hours at a time and can be used anywhere on campus that you choose to study – not just in Kimberlin. Just follow the instructions on-screen and your’re away. At the end of two hours you can return and take out another charged laptop, although this may ... read more

More TIME More SPACE More SHUSH

Tweet Longer Hours? More Space? More Talk-Free Space? #YourLibrary has it covered. From Monday 12th March until the end of May, Kimberlin 00:11 Lecture Theatre will be a ‘Pop Up Library’ 24/7 Silent Revision Room From 3rd April Eric Wood Learning Zone will be open 24/7 until mid May to help with completing those end of term submissions and revision From 3rd April we’ll be opening additional ‘Pop Up Library’ Revision Rooms on the Second Floor of Eric Wood Building Tell us what you think read more

“Positive customer service culture” – LLS retains it’s CSE award and gains further compliance pluses

Tweet March 8th saw LLS’ annual Customer Service Excellence assessment visit. We are delighted to share that not only do we continue to meet the Customer Service Excellence Standard, we have now: attained full compliance in four of the five areas of the standard (up from three full compliances and two areas with partial compliances in 2017) we have retained all of our Compliance Plus awards and been awarded an additional Compliance Plus for our development in staff professionalism and attitude, specifically: “We prioritise customer focus at all ... read more

“Library fines slashed to cut financial burden on DMU students”

Tweet Thanks to DSU for highlighting the changes that we introduced to our fines and lending policies from 1st February.  You can read DSU’s article here and our original blog post from January here To recap, from 1st February 2018 our fines policies on ‘normal’ loans changed. If you renew or return a Normal loan book, DVD or CD that is overdue and NOT reserved by someone else, we will no longer be charging penalty fines. Fines will only be charged on items that are in demand and reserved by others, or short/special category loans. Fines will ... read more