Author: Richard Partridge

Richard Partridge is Head of User Experience for Library and Learning Services at De Montfort University

Making #SpaceForSuccess – Kimberlin Study Spaces Project

Tweet   This summer the Library is making more space for you to study – more space for you to succeed – and carrying out exciting, transformative improvement works in readiness for the 2018/19 academic year. Under the project banner of #SpaceForSuccess, we’re doing this to create extra room for you to study, to increase the number of 24/7 study spaces available in Kimberlin Library and to give you some new and inspiring spaces to work. During the summer months of 2018 we are: Replacing furniture and increasing the capacity of the ... read more

Find your space for success

Tweet We know how busy it gets in library spaces at this time of year when everyone is working on final assignments and revising for exams. We’ve extra measures in place to support you, and with some thought and planning we can help you find the study space you need: Kimberlin Library is 24/7 and visitor access is presently suspended so that DMU students, staff and registered members have priority in finding study space. With support from Estates, we have additional cleaning staff working overnight and at weekends to keep the Library looking shipshape. ... read more

FREE Laptop Loans – study ANYWHERE on campus

Tweet As we open up even more spaces across campus in the run up to exams, don’t forget our FREE laptop lending service from Kimberlin Library. Our three self service units on the Ground Floor of Kimberlin Library can issue you with one of our 92 laptops, 24/7. Laptops are issued for 2 hours at a time and can be used anywhere on campus that you choose to study – not just in Kimberlin. Just follow the instructions on-screen and your’re away. At the end of two hours you can return and take out another charged laptop, although this may ... read more

More TIME More SPACE More SHUSH

Tweet Longer Hours? More Space? More Talk-Free Space? #YourLibrary has it covered. From Monday 12th March until the end of May, Kimberlin 00:11 Lecture Theatre will be a ‘Pop Up Library’ 24/7 Silent Revision Room From 3rd April Eric Wood Learning Zone will be open 24/7 until mid May to help with completing those end of term submissions and revision From 3rd April we’ll be opening additional ‘Pop Up Library’ Revision Rooms on the Second Floor of Eric Wood Building Tell us what you think read more

“Positive customer service culture” – LLS retains it’s CSE award and gains further compliance pluses

Tweet March 8th saw LLS’ annual Customer Service Excellence assessment visit. We are delighted to share that not only do we continue to meet the Customer Service Excellence Standard, we have now: attained full compliance in four of the five areas of the standard (up from three full compliances and two areas with partial compliances in 2017) we have retained all of our Compliance Plus awards and been awarded an additional Compliance Plus for our development in staff professionalism and attitude, specifically: “We prioritise customer focus at all ... read more